Income declaration
system

Simplifying tax compliance through intuitive, citizen-centered digital services.

PROJECT CONTEXT

State Revenue Committee of the RA

The Income Declaration System is a digital platform developed to simplify and modernize the way individuals declare their income to the State Revenue Committee of the Republic of Armenia.

Designed with a focus on transparency, accuracy, and convenience, the system offers a simple, user-friendly experience through pre-filled data and intuitive guidance — making the declaration process effortless for every citizen. The platform is accessible on both web and mobile app platforms, allowing individuals to manage their income declarations however and wherever is most convenient for them.

CHALLENGE

As digital public services expand, tax administrations need accessible, low-friction tools that make compliance easier for citizens rather than harder.

To modernize individual income declaration, Armenia needed a solution that would:

Reduce the complexity of manual income declaration

Minimize errors through automated data support

Offer a consistent experience across multiple platforms

Make tax compliance more approachable for individual taxpayers

Support the broader digitization of citizen-facing tax services

The solution provides

Pre-Filled Data

Automatically populates available information, reducing manual data entry for individuals.

Intuitive Guidance

Provides step-by-step support throughout the declaration process, making it easy to understand and complete.

Multi-Platform Access

Available on both web and mobile app, giving individuals flexibility in how they interact with the service.

Transparency and Accuracy

Designed to support accurate reporting and clear visibility into the declaration process.

Citizen-Centered Design

Focused on convenience and ease of use for individual taxpayers.

NEW FUNCTIONALITY

Power of Attorney
functionality.

The new feature enables individuals to officially authorize another person to access the system on their behalf, submit declarations, and perform other permitted actions.

Through this functionality, users can:

Enable secure access management on behalf of another individual

Simplify the process of submitting declarations and using electronic services

Experience more convenient interaction with public digital services

RESULTS AND IMPACT

The Income Declaration System supports the ongoing modernization of Armenia's tax administration by making a traditionally complex process simple and accessible for individuals.

Simplified income declaration process for individuals

Reduced manual effort through pre-filled data

Consistent experience across web and mobile app

Increased accuracy through guided declaration steps

Greater accessibility to public tax services

Stronger digital capabilities within Armenia's public administration

Through innovative e-government solutions, Team Solutions continues to support Armenia's digital transformation by delivering secure, user-friendly, and citizen-focused platforms.

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workflows?

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Income declaration
system

PROJECT CONTEXT

State Revenue Committee of the RA

CHALLENGE

To modernize individual income declaration, Armenia needed a solution that would:

SOLUTION